能让我很火滚的事情不多,可是最近一年内大暴走的场景都是和客户服务有关的。有时候不亲身体验,就永远不会知道藏在歌舞升平,什么所为最佳经商国家高排位之下,竟然会有这样的客户服务。或者应该说,有这样的客户服务,有如此傲慢的态度,难怪商人都喜欢来这里做生意,反正客户服务随便敷衍两下就算了。在这片国土上,不要期望外国口碑良好的服务态度,来到了本地会有所改善,因为那只有在童话里才会发生的。
其实跟外国人介绍马来西亚是件太有趣的事情,尤其是国内乱象层出不穷更是能够让人介绍得绘声绘影。前几年我第一次背包去了柬埔寨的时候,当地的小孩见到旅客都会问是从那里来的,几乎是媲美电脑辞典,在说出国家后就有人马上答出国家首府是什么地方。对于马来西亚来的我们,他们还加了一句──有很高的twin tower哦。是啦,是个外国人设计,好像也是外国人建造,楼下的购物商场也是人家经营的,值得骄傲自豪厚?
本来想说是已经烤好了,但是这句话太common,不适合我拿出来再炒热来吃。是的,如果你看不明白标题的话,这不是个大问题,我只是想让人注意到这个post。这个post其实是在说我已经考完这个学期的10张试卷了。请大家识做一点,给点掌声来啦,来,1,2,3,4,掌声响起来,我心更明白……哦,番来咯。要说什么呢?最近这个考试期不知道为什么,可能是感同身受的关系吧,周围都是不太令人舒服的氛围。所谓的不舒服,就是大家都认为自己考得不是很好。尤其是我们两张纸中间的休息时间,我总是那个听人家“申”自己考得多不好多不好的那个。
我想我神經真的很大條,因為在介紹這部片子之前,吉安在介紹這位導演Asghar Farhadi的新作A Seperation(譯名:分居風暴)的時候有說電影有在影射伊朗的國情。可是就我印象,電影只不過是很真切展示了幾個人的生活。再多說一點,就是劇情很肥皂劇戲劇性很足這樣。約略介紹完這部片後,介紹人吉安又說電影含有某些隱喻。如果不是他老大事後點破,說真的我真的有點看不出來最後一些細節位子背後隱藏了什麼樣的複活節彩蛋玄機。是說這些隱喻有必要如此害羞嗎?
Few days ago, I posted up my response on the e-learning issue as requested by my lecturer. I was quite shocked after found out that not more than 5 people posted their response. Is this a sign showing that even though we are studying computer science, but we still do not appreciate and utilize the internet connection wisely? Or this shows that our e-learning system has some problem because it doesn’t help attracting students to login (in other word, it sucks)?
But then, I am quite impressed that there are people who rely on the internet resources in studying in my course. This is because in my college, we are rely on the lecturer for notes. If a lecturer does not provide notes for photocopying, then he/she will be in trouble when students evaluate him/her during the end of semester. Not many who are really interested finding out more on the subject somewhere else and this is probably why not many logged into the BlackBoard and post their response.
In my response, I pointed out that constant electrical supply is a main factor in order to make e-learning a success. It is quite insulting when we are already used to electricity black-outs even in this so-called “Advanced State”. Besides that, decent broadband coverage is also another important factor because not many residents in Malaysia are able to surf online with the help of broadband. Even one can surf using broadband, if he/she is using Streamyx’s service, then he/she will probably suffer from the constantly service down. Even though there are other ISPs providing broadband connection but they cant provide low cost connection. This is because wired connection that is generally cheaper is already monopolized by Telekom. In order to use other ISPs’ services, we will need to pay more for the hardware because they use wireless technology to deliver broadband connection.
If these problems are left unbothered, then I do not expect E-learning will become a trend in Malaysia.